REPAIRS

Fast fashion is built to be replaced. It’s cheap, disposable, and designed to end up in landfills.

We don’t believe in that system.

Quantity and quality are environmental issues. The more we produce, and the worse it’s made, the faster it gets thrown away. Extending the life of what already exists is one of the most effective ways to reduce waste.

We offer repairs because your pieces are meant to stay in rotation. Wear them hard. Fix them when they break. Keep them moving.

Below are the procedures for initiating a repair. We charge a small repair fee based on the level of damage, plus shipping.

• Items must be in clean condition for repair. This includes being washed, pockets emptied, shoe soles wiped down, etc.  We charge a cleaning fee if the items are sent unwashed. We charge a repair fee based on level of damage + shipping costs for normal wear and tear. Damaged items that do not fall under normal wear and tear are subject to a higher fee.
• Repairs can take 2-3 months, depending on time of year. You can ship your items to our California showroom and we can hold them until we have a repair schedule or you can request to be contacted one month prior to repair schedule. Please email to inquire about repair schedule. 
• All repairs will need to ship to our office before we leave for Bali. Anything that doesn’t make it in time will be held for the next trip. Trips happen 2-3 times a year. 
• We will send an invoice before we return your repaired items. We will ship your items once we receive payment.
• You may ship the item using any method you like. The item is your responsibility until it reaches us.  For your own protection we recommend that you send the parcel using a delivery service that provides tracking and will insure your goods. 
• You must initiate a repair with our repair form which can be found here.

Repairs keep pieces in motion and out of landfills. Thank you for your interest in our repair program.