Customer service

We accept Apple Pay, Google Pay, Paypal, Visa, Mastercard, Discover, and American Express.

We currently ship with the United States Postal Service. If items are in stock they will be shipped within three business days of order confirmation. If items are backordered, they will be shipped in 2-3 weeks. Once we ship your order, you will receive an email providing you with shipment details, including the date of shipment and a tracking number. We do not require signature confirmation upon delivery, so please specify when ordering if you would like this option.

We are not responsible for lost, stolen, or unclaimed packages. Once an item ships we will send an e-mail with a tracking number and package delivery becomes the responsibility of the shipping provider and the recipient.

If you have any difficulties placing international orders please contact us. Please note that we are not responsible for any customs fees or import taxes that may be added when shipping to locations outside of the United States.

Customer satisfaction is important to us. In the event that any unused, undamaged item does not meet your expectations, it may be returned within 15 days for credit (less shipping costs) or exchange, subject to item availability. We will provide adequate packing and are not responsible for items damaged during shipping. We will pay the shipping cost if the return is a result of our error.

Items returned must be in new, unworn condition, and with hangtags attached. Toy art must be returned in the original Blamo Box. We will issue a full credit (excluding delivery charges) upon receipt, or the item can be exchanged for a different size or color if specified. Please follow return instructions below:

E-mail us the information regarding the item you wish to return. Please include RETURN REQUEST and your invoice number in the subject line of the email.

Mail your return to:
Blamo
1048 Santee St, Ste 603
Los Angeles, CA 90015

Please ensure that the parcel containing the returned item is clearly marked and securely sealed.

You may ship the item using any method you like. The item you are returning is your responsibility until it reaches us, For your own protection we recommend that you send the parcel using a delivery service that provides tracking and will insure your goods.

Once we receive the returned item we will process your return or exchange and you will receive a confirmation e-mail. Please allow 1-3 days from the time we receive your return/exchange for processing.

If we are out of stock it typically takes 2-3 weeks to make and ship your item. As soon as your item ships we’ll send you a confirmation e-mail with a tracking number. We self-produce and distribute all our own goods, hand making high quality items that are the antithesis of our disposable culture. Most customers find the wait to be worth the reward of owning a truly unique piece.

To use a coupon code, simply build an order in your shopping cart as normal. Once you're ready to purchase, head to the checkout page. There you'll find a space to enter your code under the CART TOTALS section. Be sure to click the redeem button and confirm that the coupon has been applied to your order total before proceeding with payment. If you have any issues, please contact us.

To use a gift certificate, simply build an order in your shopping cart as normal. Once you're ready to purchase, head to the checkout page. There you'll find a space to enter your gift card number under the CART TOTALS section. Be sure to click the apply gift card button and confirm that the coupon has been applied to your order total before proceeding with payment. If you have any issues, please contact us.

Blamo will not release or sell any of our customers’ information to any other third party solicitors, except for circumstances such as required or permitted by law and/or if we believe that such action is necessary to comply with a legal requirement, a court order, request by law enforcement officials, or other legal process, or to protect the rights, property, and safety of others or ourselves. In addition, we may need to transfer Personal Information to third parties who perform services on our behalf in your interest. For example, we may release personal information to third parties to fulfill customer orders, deliver packages, or to process credit card payments. At times we may contact you by email when we have online sales or special promotions. If you wish to be removed from this list, please contact us.

Due to EU GDPR regulations we are required to inform all European Customers that we use email and targeted online advertising to send you product and services updates, promotional offers and other marketing communications based on the information we collect about you, such as your email address, general location, and purchase and website browsing history.


We process your personal data as stated in our Privacy Policy above. You may withdraw your consent or manage your preferences at any time by clicking the unsubscribe link at the bottom of any of our marketing emails, or by emailing us at info@blamotoys.com.

We send out information regarding exclusive specials, sales, news on our latest season’s offering and events and happenings. You can sign up at our contact us page.